Customer Service Representative -$22/hour

Working with the sales department and suppliers to grow business with existing customers and potential new customers
Taking service orders over the phone for new and existing customers
Confirming appointments with the customer – some of the appointments are done through an automated system
Assisting the technicians with any questions they may have regarding the customer’s order or requests
Determine the customer’s requirements and expectations in order to suggest specific products and solutions
Suggest alternate products based on cost, availability or specifications
Entering customer information into the company database
General clerical duties such as: faxing, filing, scanning

Requirements:

Minimum of two years previous customer service experience (preferably within a call center environment)
Must have strong phone and customer service skills
Computer skills
Good communication skills
Able to work in a fast paced environment

Hours are:

Monday through Friday 8:30am-5pm

the pay is up to $22 an hour