Customer Service Representative -$22/hour

  • Location: Norwood , Massachusetts
  • Type: Contract To Hire
  • Job #1106
  • Working with the sales department and suppliers to grow business with existing customers and potential new customers
  • Taking service orders over the phone for new and existing customers
  • Confirming appointments with the customer – some of the appointments are done through an automated system
  • Assisting the technicians with any questions they may have regarding the customer’s order or requests
  • Determine the customer’s requirements and expectations in order to suggest specific products and solutions
  • Suggest alternate products based on cost, availability or specifications
  • Entering customer information into the company database
  • General clerical duties such as: faxing, filing, scanning


  • Minimum of two years previous customer service experience (preferably within a call center environment)
  • Must have strong phone and customer service skills
  • Computer skills
  • Good communication skills
  • Able to work in a fast paced environment

Hours are:

Monday through Friday 8:30am-5pm

the pay is up to $22 an hour